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Satisfaction Guarantee

All of our equipment is covered under our Satisfaction Guarantee. If our equipment is delivered in less than acceptable condition as represented during the sales process we will either replace it immediately or refund your money.

Complete 18 month Warranty
The key to success...

WARRANTY AGREEMENT
Endoscopy Resources offers the following warranty Terms and Conditions for all equipment purchased in full.

The following warranty terms will last for 18 months from the date of purchase.

Coverage shall include all parts (18 months) and labor (18 months) with the exception of CCD chip malfunction and bending rubber replacement, incurred to the customer from any manufacturer or replacement part defects.

The customer shall be responsible for parts and labor charges for any and all repairs determined by Endoscopy Resources to be caused by misuse, mishandling, excessive wear & tear, or accidental damage.

The customer shall be responsible for any and all shipping charges incurred, if equipment is determined to be damaged through misuse or mishandling.

Warranty shall be null and void if determined by Endoscopy Resources that the equipment has been sent to an outside vendor for parts or labor during the warranty period.

Warranty shall also be voided should the equipment be sold to another individual or company.

EXAMPLES of client misuse, mishandling, or accidental damage include:

1. Puncturing the scopes internal tubing with biopsy forceps, cleaning brush, or other items.
2. Dropping or knocking equipment.
3. Flooding of scope or equipment through failure to adhere to leak test procedures or misuse.
4. Instruments closed or slammed in cabinet, doorway, or similar structures.

THERE MAY BE FURTHER INSTANCES OF ACCIDENTAL DAMAGE NOT LISTED ABOVE, IN WHICH THE WARRANTY WILL NOT COVER PARTS OR LABOR CHARGES, Endoscopy Resources RESERVES THE RIGHT TO MAKE THIS DETERMINATION.

Warranty agreement shall begin on date of client purchase and shall run concurrently for 18 months, including weekends and holidays until expiration.

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